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Customer Relations Manager

Pilatus Flugzeugwerke AG
Stans, Switzerland
  • 23.09.2022
  • 100%
  • Mitarbeiter
  • Festanstellung

Customer Relations Manager

Customer Relations Manager

Kundendienstleistungen General Aviation

Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.

What you do

  • Main contact person for aircraft owners and operators as well as for the Pilatus management, ensuring high level of customer satisfaction
  • Act as a liaison between Pilatus and aircraft owners, operators and Pilatus authorized service centers
  • Close cooperation with AOG-coordinator, TechSupport- & Spares-team
  • Point of escalation related to in-service issues including commercial aspects
  • On-Site visit to customers on a regular basis
  • Assisting Sales-team and participate at conferences as well as tradeshows

What you bring

  • Broad aerospace background, preferably with experience in both technical and commercial areas
  • Professional qualifications advantageous, experience and personality considered equally important
  • Fluent English language skills are required, proficiency in German would be an advantage
  • Highly motivated and focused on customer satisfaction and business development
  • Ability to work under pressure, prioritise tasks and allocate time and resources to meet the job requirements
  • Willingness to travel and flexibility regarding working hours

What we offer

  • Financial participation in the company's success
  • Flexible working hours
  • Promotion of job-related trainings
  • Good social benefits
  • Referral fees for successful employee placement
  • Discounted meals in our staff restaurant and employee discounts

Become part of the Pilatus family

  • We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
  • For impressions: Check Instagram «pilatusaircraft»

Basil Ballweg
Trainee Human Resources
+41 41 619 36 42