Key Responsibilities * Responsibility about Customer's dossier * Processing of incoming contract documents (phase after the application or credit check and before activation of the leasing contract) * Ensuring the required internal quality standards (KPI error rate) * Review of compliance with the mandatory formal requirements of the agreement on professional rules on due diligence for banks (VSB20) * Verification of compliance with the mandatory formal requirements under the Swiss Anti-Money Laundering Act (GWG) for down payments * Technical contact person on the subject of Form A (establishing the beneficial owner) and Form K (Establishment of the controlling person) * Receipt of telephone inquiries from garages and end customers in German and French / Italian * Close cooperation with internal interfaces (application entry, sales management, legal & compliance, debt collection, accounting and key account management) * Follow-up of pending disbursements Overview of the department / team (team size, backgrounds, personalities …): It's a little team with 4 long-term employees. Essentials Skills and Qualifications: * Fluent Speaking in German and French and/or Italian * Know-How/Experience in Consumer Finance Market Switzerland (Leasing, Loan, Cards)