Basel is the headquarters of the Roche Group and one of its most important centres of pharmaceutical research. Over 8,500 people from approximately 90 countries work in Basel, which is one of Roche`s largest sites.
Roche is an equal opportunity employer.
Business Operations Analyst
The Business Operations Analyst (BOA) will report to and work in close partnership with the Global Head of Business Management Office and colleagues in the BMO. The role will operate and own RWDS business solutions and processes and provide project management support on functional initiatives. The role is designed to adapt to our emerging functional needs and the ideal candidate is a self-starter, fast learner that is attuned to people and thoughtful problem-solving. We are looking for a pragmatic and proactive team player that enjoys contributing to the streamlined and efficient operation of the RWDS
Primary Accountabilities and Responsibilities:
Event Management: Contributes to design of and provides tactical project management support for events.
Process Management: Manages content to ensure currency and relevancy of RWDS process guidance. Owns and runs processes internal to RWDS to support resource management, financial forecasting, portfolio management, operations dashboard updates, generating communications and outreach plans
Quality & Compliance Management: Owns quality management plan and generation of metrics to monitor performance for leadership team action.
Resource Management: Manages resource planning and generates reports or metrics to recommend leadership team action
Service Provider Management: Owns oversight and business process design to ensure efficient management of outsourced work. Acts as single point of contact for service provider management process questions/concerns. Business owner for Research Reporter workflow tool.
Communications/Change Management: Owns smooth working of internal communication channels, Craft meaningful messages for internal stakeholders; Monitoring effectiveness of communication channels and recommending improvements to engage our staff.
Project Management: Provide initiative project management and tracking support for strategic investments/activities; Support RWDS stakeholder management.
Who you are
You’re someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final definition of who you are, but the starting point.
3+ years’ work experience being agile and adaptable in order to keep up in a fast-paced, dynamic work environment
Experience and expertise in problem-solving, operational excellence and stakeholder management
Proficiency in using with Microsoft Office Suite and Web-based systems -- Google suite, Web-ex and in-house web-based systems very helpful(e.g., PlanSource, SAP, etc.)
Experience working with multi-cultural teams and/or global (multi-site) is highly preferred