Operations Specialist Europe

About the role:

• Coordination of the different country departments (Underwriters, Claims Handlers, Credit Control and brokers);
• Review queries and help resolve and identify root cause analysis. Feedback on improvement opportunities on internal processes;
• Respond to all onshore administrative queries and requirements from brokers, collaborating with the global Operations team as required;
• Assist with coordination of all local language policy issuance and/or queries;
• Supports local underwriters and claims handlers with processes and procedures as required;
• Adherence to all relevant regulatory requirements.

About the candidate:

• Economics and/or consultancy background. University degree.
• Strong analytical and problem-solving skills, along with good communication skills, verbally and in writing;
• Good MS Office skills;
• Able to handle tight deadlines;
• Team player and able to work in a multicultural environment;
• Able to work independently and proactive;
• English is a must, combined with either German or French fluency.